Immersive Experience
Immersive Experience
Immersive Experience
Friday, December 20, 2024
Friday, December 20, 2024
Friday, December 20, 2024
Ticketing for immersive experiences with your own domain
Ticketing for immersive experiences with your own domain
Ticketing for immersive experiences with your own domain
Written by:

Julian Neuss
4 minutes
4 minutes
4 minutes



The case of Enigmax: from Eventbrite to a white-label platform with instant payments, AI remarketing, and franchise expansion
In this post:
Section
Section
Section
Introduction
Escape rooms, immersive plays, and interactive games demand ticketing as dynamic as the experience they sell. When the system is slow, foreign, or inflexible, sales are lost, and a third party’s brand is reinforced. This case study shows how Enigmax went from Eventbrite to a white-label platform that speeds up purchases, releases funds instantly, and automates marketing.
The challenge: Eventbrite doesn’t speak “Argentina”
Platform: Eventbrite
Key problems:
Third-party branding dominating the experience.
Slow, outdated purchase flow.
No local payment processor ⇒ high credit card rejection rates.
Funds held until after the event.
Support only by email, with delayed responses.
Impossible to request custom developments.
Result: lost sales, diluted branding, and zero control over the customer database.
The solution: own domain, instant payments, and AI
Full white-label
Tickets sold at tickets.enigmaxoficial.com with their own branding.
Strengthened SEO and brand trust.
100% local payments
Native integration with Mercado Pago ⇒ near-zero rejections and instant fund availability.
Ultra-fast, evolving app
Modern tech: loads in <1 sec and scans QR in <0.5 sec.
Custom developments delivered in 1–2 weeks.
Remarketing on autopilot
Automatic reviews sent 24h after the event to improve each experience.
Results after 30 days
Indicator | Before (Eventbrite) | After (Fanz) | Impact |
---|---|---|---|
Card payment conversion | 78% | 95% | +17 pp |
Fund availability | 0% before the show | 100% instant | Immediate cash flow |
Online purchase time | 2 min 10 s | 40 s | 3× faster |
Franchise opening (MDQ) | N/A | Launched in 45 days | Accelerated expansion |
Testimonial from the co-founders
“With Eventbrite, we were growing… for Eventbrite. Now we sell under our own name, get paid instantly, and any new idea is implemented in days. The system is so flexible that we’ve already opened Enigmax MDQ and are moving toward more franchises.”
— Mariano & Sebastián, Co-founders of Enigmax
Conclusion: total control for experiences that amaze
With Fanz, Enigmax achieved:
Own brand and direct SEO (no giving away traffic to a third party).
Immediate payments and fewer rejections thanks to Mercado Pago.
Automated marketing and feedback to perfect every show.
Instant, evolving support that enables franchise scaling.
Do you design immersive experiences and want the same freedom? Request a free demo and turn your ticketing into a competitive advantage.
Introduction
Escape rooms, immersive plays, and interactive games demand ticketing as dynamic as the experience they sell. When the system is slow, foreign, or inflexible, sales are lost, and a third party’s brand is reinforced. This case study shows how Enigmax went from Eventbrite to a white-label platform that speeds up purchases, releases funds instantly, and automates marketing.
The challenge: Eventbrite doesn’t speak “Argentina”
Platform: Eventbrite
Key problems:
Third-party branding dominating the experience.
Slow, outdated purchase flow.
No local payment processor ⇒ high credit card rejection rates.
Funds held until after the event.
Support only by email, with delayed responses.
Impossible to request custom developments.
Result: lost sales, diluted branding, and zero control over the customer database.
The solution: own domain, instant payments, and AI
Full white-label
Tickets sold at tickets.enigmaxoficial.com with their own branding.
Strengthened SEO and brand trust.
100% local payments
Native integration with Mercado Pago ⇒ near-zero rejections and instant fund availability.
Ultra-fast, evolving app
Modern tech: loads in <1 sec and scans QR in <0.5 sec.
Custom developments delivered in 1–2 weeks.
Remarketing on autopilot
Automatic reviews sent 24h after the event to improve each experience.
Results after 30 days
Indicator | Before (Eventbrite) | After (Fanz) | Impact |
---|---|---|---|
Card payment conversion | 78% | 95% | +17 pp |
Fund availability | 0% before the show | 100% instant | Immediate cash flow |
Online purchase time | 2 min 10 s | 40 s | 3× faster |
Franchise opening (MDQ) | N/A | Launched in 45 days | Accelerated expansion |
Testimonial from the co-founders
“With Eventbrite, we were growing… for Eventbrite. Now we sell under our own name, get paid instantly, and any new idea is implemented in days. The system is so flexible that we’ve already opened Enigmax MDQ and are moving toward more franchises.”
— Mariano & Sebastián, Co-founders of Enigmax
Conclusion: total control for experiences that amaze
With Fanz, Enigmax achieved:
Own brand and direct SEO (no giving away traffic to a third party).
Immediate payments and fewer rejections thanks to Mercado Pago.
Automated marketing and feedback to perfect every show.
Instant, evolving support that enables franchise scaling.
Do you design immersive experiences and want the same freedom? Request a free demo and turn your ticketing into a competitive advantage.
Introduction
Escape rooms, immersive plays, and interactive games demand ticketing as dynamic as the experience they sell. When the system is slow, foreign, or inflexible, sales are lost, and a third party’s brand is reinforced. This case study shows how Enigmax went from Eventbrite to a white-label platform that speeds up purchases, releases funds instantly, and automates marketing.
The challenge: Eventbrite doesn’t speak “Argentina”
Platform: Eventbrite
Key problems:
Third-party branding dominating the experience.
Slow, outdated purchase flow.
No local payment processor ⇒ high credit card rejection rates.
Funds held until after the event.
Support only by email, with delayed responses.
Impossible to request custom developments.
Result: lost sales, diluted branding, and zero control over the customer database.
The solution: own domain, instant payments, and AI
Full white-label
Tickets sold at tickets.enigmaxoficial.com with their own branding.
Strengthened SEO and brand trust.
100% local payments
Native integration with Mercado Pago ⇒ near-zero rejections and instant fund availability.
Ultra-fast, evolving app
Modern tech: loads in <1 sec and scans QR in <0.5 sec.
Custom developments delivered in 1–2 weeks.
Remarketing on autopilot
Automatic reviews sent 24h after the event to improve each experience.
Results after 30 days
Indicator | Before (Eventbrite) | After (Fanz) | Impact |
---|---|---|---|
Card payment conversion | 78% | 95% | +17 pp |
Fund availability | 0% before the show | 100% instant | Immediate cash flow |
Online purchase time | 2 min 10 s | 40 s | 3× faster |
Franchise opening (MDQ) | N/A | Launched in 45 days | Accelerated expansion |
Testimonial from the co-founders
“With Eventbrite, we were growing… for Eventbrite. Now we sell under our own name, get paid instantly, and any new idea is implemented in days. The system is so flexible that we’ve already opened Enigmax MDQ and are moving toward more franchises.”
— Mariano & Sebastián, Co-founders of Enigmax
Conclusion: total control for experiences that amaze
With Fanz, Enigmax achieved:
Own brand and direct SEO (no giving away traffic to a third party).
Immediate payments and fewer rejections thanks to Mercado Pago.
Automated marketing and feedback to perfect every show.
Instant, evolving support that enables franchise scaling.
Do you design immersive experiences and want the same freedom? Request a free demo and turn your ticketing into a competitive advantage.
Book your meeting today.
Sell with your own branding and domain, get instant payouts, and boost your sales by up to 35% with automated remarketing.
Explore the ticketing platform live.



Book Your Meeting Today.
Sell with your own branding and domain, get instant payouts, and boost your sales by up to 35% with automated remarketing. |


Book Your Meeting Today.
Sell with your own branding and domain, get instant payouts, and boost your sales by up to 35% with automated remarketing. |