Immersive Experience

Immersive Experience

Immersive Experience

Friday, December 20, 2024

Friday, December 20, 2024

Friday, December 20, 2024

Ticketing for immersive experiences with your own domain

Ticketing for immersive experiences with your own domain

Ticketing for immersive experiences with your own domain

Written by:

profile photo of Julian Neuss

Julian Neuss

4 minutes

4 minutes

4 minutes

live immersive experience by Enigmax
live immersive experience by Enigmax
live immersive experience by Enigmax

The case of Enigmax: from Eventbrite to a white-label platform with instant payments, AI remarketing, and franchise expansion

In this post:

Section

Section

Section

Introduction

Escape rooms, immersive plays, and interactive games demand ticketing as dynamic as the experience they sell. When the system is slow, foreign, or inflexible, sales are lost, and a third party’s brand is reinforced. This case study shows how Enigmax went from Eventbrite to a white-label platform that speeds up purchases, releases funds instantly, and automates marketing.

The challenge: Eventbrite doesn’t speak “Argentina”

Platform: Eventbrite

Key problems:

  • Third-party branding dominating the experience.

  • Slow, outdated purchase flow.

  • No local payment processor ⇒ high credit card rejection rates.

  • Funds held until after the event.

  • Support only by email, with delayed responses.

  • Impossible to request custom developments.

Result: lost sales, diluted branding, and zero control over the customer database.

The solution: own domain, instant payments, and AI

Full white-label

  • Tickets sold at tickets.enigmaxoficial.com with their own branding.

  • Strengthened SEO and brand trust.

100% local payments

  • Native integration with Mercado Pago ⇒ near-zero rejections and instant fund availability.

Ultra-fast, evolving app

  • Modern tech: loads in <1 sec and scans QR in <0.5 sec.

  • Custom developments delivered in 1–2 weeks.

Remarketing on autopilot

  • Automatic reviews sent 24h after the event to improve each experience.

Results after 30 days

Indicator

Before (Eventbrite)

After (Fanz)

Impact

Card payment conversion

78%

95%

+17 pp

Fund availability

0% before the show

100% instant

Immediate cash flow

Online purchase time

2 min 10 s

40 s

3× faster

Franchise opening (MDQ)

N/A

Launched in 45 days

Accelerated expansion

Testimonial from the co-founders

“With Eventbrite, we were growing… for Eventbrite. Now we sell under our own name, get paid instantly, and any new idea is implemented in days. The system is so flexible that we’ve already opened Enigmax MDQ and are moving toward more franchises.”
— Mariano & Sebastián, Co-founders of Enigmax

Conclusion: total control for experiences that amaze

With Fanz, Enigmax achieved:

  • Own brand and direct SEO (no giving away traffic to a third party).

  • Immediate payments and fewer rejections thanks to Mercado Pago.

  • Automated marketing and feedback to perfect every show.

  • Instant, evolving support that enables franchise scaling.

Do you design immersive experiences and want the same freedom? Request a free demo and turn your ticketing into a competitive advantage.

Introduction

Escape rooms, immersive plays, and interactive games demand ticketing as dynamic as the experience they sell. When the system is slow, foreign, or inflexible, sales are lost, and a third party’s brand is reinforced. This case study shows how Enigmax went from Eventbrite to a white-label platform that speeds up purchases, releases funds instantly, and automates marketing.

The challenge: Eventbrite doesn’t speak “Argentina”

Platform: Eventbrite

Key problems:

  • Third-party branding dominating the experience.

  • Slow, outdated purchase flow.

  • No local payment processor ⇒ high credit card rejection rates.

  • Funds held until after the event.

  • Support only by email, with delayed responses.

  • Impossible to request custom developments.

Result: lost sales, diluted branding, and zero control over the customer database.

The solution: own domain, instant payments, and AI

Full white-label

  • Tickets sold at tickets.enigmaxoficial.com with their own branding.

  • Strengthened SEO and brand trust.

100% local payments

  • Native integration with Mercado Pago ⇒ near-zero rejections and instant fund availability.

Ultra-fast, evolving app

  • Modern tech: loads in <1 sec and scans QR in <0.5 sec.

  • Custom developments delivered in 1–2 weeks.

Remarketing on autopilot

  • Automatic reviews sent 24h after the event to improve each experience.

Results after 30 days

Indicator

Before (Eventbrite)

After (Fanz)

Impact

Card payment conversion

78%

95%

+17 pp

Fund availability

0% before the show

100% instant

Immediate cash flow

Online purchase time

2 min 10 s

40 s

3× faster

Franchise opening (MDQ)

N/A

Launched in 45 days

Accelerated expansion

Testimonial from the co-founders

“With Eventbrite, we were growing… for Eventbrite. Now we sell under our own name, get paid instantly, and any new idea is implemented in days. The system is so flexible that we’ve already opened Enigmax MDQ and are moving toward more franchises.”
— Mariano & Sebastián, Co-founders of Enigmax

Conclusion: total control for experiences that amaze

With Fanz, Enigmax achieved:

  • Own brand and direct SEO (no giving away traffic to a third party).

  • Immediate payments and fewer rejections thanks to Mercado Pago.

  • Automated marketing and feedback to perfect every show.

  • Instant, evolving support that enables franchise scaling.

Do you design immersive experiences and want the same freedom? Request a free demo and turn your ticketing into a competitive advantage.

Introduction

Escape rooms, immersive plays, and interactive games demand ticketing as dynamic as the experience they sell. When the system is slow, foreign, or inflexible, sales are lost, and a third party’s brand is reinforced. This case study shows how Enigmax went from Eventbrite to a white-label platform that speeds up purchases, releases funds instantly, and automates marketing.

The challenge: Eventbrite doesn’t speak “Argentina”

Platform: Eventbrite

Key problems:

  • Third-party branding dominating the experience.

  • Slow, outdated purchase flow.

  • No local payment processor ⇒ high credit card rejection rates.

  • Funds held until after the event.

  • Support only by email, with delayed responses.

  • Impossible to request custom developments.

Result: lost sales, diluted branding, and zero control over the customer database.

The solution: own domain, instant payments, and AI

Full white-label

  • Tickets sold at tickets.enigmaxoficial.com with their own branding.

  • Strengthened SEO and brand trust.

100% local payments

  • Native integration with Mercado Pago ⇒ near-zero rejections and instant fund availability.

Ultra-fast, evolving app

  • Modern tech: loads in <1 sec and scans QR in <0.5 sec.

  • Custom developments delivered in 1–2 weeks.

Remarketing on autopilot

  • Automatic reviews sent 24h after the event to improve each experience.

Results after 30 days

Indicator

Before (Eventbrite)

After (Fanz)

Impact

Card payment conversion

78%

95%

+17 pp

Fund availability

0% before the show

100% instant

Immediate cash flow

Online purchase time

2 min 10 s

40 s

3× faster

Franchise opening (MDQ)

N/A

Launched in 45 days

Accelerated expansion

Testimonial from the co-founders

“With Eventbrite, we were growing… for Eventbrite. Now we sell under our own name, get paid instantly, and any new idea is implemented in days. The system is so flexible that we’ve already opened Enigmax MDQ and are moving toward more franchises.”
— Mariano & Sebastián, Co-founders of Enigmax

Conclusion: total control for experiences that amaze

With Fanz, Enigmax achieved:

  • Own brand and direct SEO (no giving away traffic to a third party).

  • Immediate payments and fewer rejections thanks to Mercado Pago.

  • Automated marketing and feedback to perfect every show.

  • Instant, evolving support that enables franchise scaling.

Do you design immersive experiences and want the same freedom? Request a free demo and turn your ticketing into a competitive advantage.

Book your meeting today.

Sell with your own branding and domain, get instant payouts, and boost your sales by up to 35% with automated remarketing.

Explore the ticketing platform live.

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