Introduction

When planning a trip, safety and traveler protection are key. Guided tours offer an excellent way to explore new destinations in a safe, organized manner. From one-day excursions to multi-day trips, tours can be tailored to individual needs and preferences.

When choosing a tour, travelers should consider factors like duration, price, activities included, and the operator’s reputation. Climate and environmental conditions also play an important role, as they can affect both safety and enjoyment.

The Problem

Limited capacity and inconsistent occupancy
During peak season, winery tours or city tours sell out; in the off-season, vans go half-full. Without historical data and dynamic pricing, profitability drops.

Multiple currencies & payment reconciliation headaches
Foreign visitors want to pay in USD or EUR via credit card; locals prefer Mercado Pago. Reconciling two gateways with fluctuating exchange rates is an accounting challenge.

Weather or traffic schedule changes
Road closures or severe weather can alter itineraries. Notifying 40 tourists in three different languages manually is nearly impossible.

Untracked extra sales
Wine tastings, lunches, and souvenirs are paid for on the spot with no digital record—making it impossible to track how many cheese boards were sold or what the real average ticket was.

No-shows & overbooking
When travelers only leave a small deposit, attendance drops. Overbooking to cover no-shows risks not having enough seats and damaging your reputation.

No centralized database
Each guide keeps their own bookings in WhatsApp or a notebook. Management can’t see where travelers come from or how to re-engage them for future tours.

The Solution — Fanz for Tour Operators

1. Multi-currency checkout & local branding

• Set prices in ARS, USD, EUR, or BRL with automatic daily exchange rates.

• Accept Mercado Pago, international cards, and Stripe—all payments land in one dashboard for instant reconciliation.

  
  

2. Smart capacity & dynamic pricing

• Set van capacity and let Fanz’s AI predict no-shows based on history and seasonality.

• Activate Early-Bird, Last Minute, or group discounts (“Family Pack” or “2-for-1 Tuesdays”) in seconds.

  
  

3. Extra sales in the same cart

• Upsell “premium tasting,” “gourmet lunch,” or “souvenir” during checkout.

• Unique QR codes for guides and suppliers—every extra is tracked and settled at the end of the tour.

  
  

4. Advanced, multilingual RSVP

• Collect preferred language, dietary restrictions, passport number, or bike size—all in the guide’s app.

  
  

5. One-click rescheduling

• “Change Time” button sends an email in the buyer’s language with a free reschedule or refund option.

  
  

6. Traveler marketing & CRM

• Automatic tags (“wine lovers,” “eco-friendly,” “family with kids”) based on excursions booked.

• Segmented campaigns for the next high season.

  
  

7. Analytics & instant settlement

• Dashboard shows ticket + extra revenue, actual vs. planned occupancy, and average ticket value.

• PDF payout for restaurants/wineries in 30 seconds.

  
  

8. Referral program

• Each passenger gets a personal link—if a friend books, both get a coupon. Average boost: +14% in low season.

Case Study – Turistearte BA

After integrating Fanz, Turistearte increased average ticket value by 26%, reduced check-in times, and centralized both their website and ticket sales page under their own brand. They now rank on Google SEO and manage a fully segmented customer database in one place.

Call to Action

Want to fill every seat and sell extras without losing control?
Book your 15-minute demo and launch your tour ticketing platform today.